CASE STUDY
Olivier Leblan, Chief Digital and Technology Officer at Ghassan Aboud Holding
Fast-growing UAE retailer, Grandiose Supermarket, has nearly 50 stores. It aims to be the most trusted regional food and lifestyle brand, redefining the shopping experience in a sustainable way. It adopted RISE with SAP S / 4HANA and SAP Business AI to optimise operations, enhance insights and fuel expansion across the region.
GRANDIOSE SUPERMARKET EMBRACES SAP RISE AND BUSINESS AI TO POWER GROWTH ACROSS THE UAE
randiose Supermarket, a
G premier quality food and grocery retailer in the UAE with nearly 50 stores and part of the Ghassan Aboud Group, has signed an agreement to implement RISE with SAP S / 4HANA Cloud Private Edition as the digital backbone of its operations, integrated with SAP Business AI.
This strategic partnership will empower Grandiose to deliver even more exceptional customer experiences, unlock AI-driven operational intelligence and support its bold growth ambitions in the UAE’ s dynamic retail landscape.
By adopting RISE with SAP S / 4HANA, hosted on Microsoft Azure, and integrating SAP
Business AI, Grandiose aims to streamline its supply chain, enhance stock visibility and improve replenishment planning. The solution will optimise product availability across branches while reducing instances of overstocking and understocking.
“ Customer experience is at the heart of everything we do at Grandiose,” said Mussaab Aboud, CEO, Grandiose Supermarket.“ Partnering with SAP and leveraging SAP Business AI helps us better understand our customers’ needs, predict trends and exceed their expectations with seamless availability and personalised services. The resilience and optimisation provided by SAP’ s AI-infused solutions will help us automate core processes and focus more on value-added services that enrich the customer journey.”
14 www. intelligentretail. tech